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TRUE CONCIERGE SOLUTIONS

TRUE CONCIERGE SOLUTIONS TRUE CONCIERGE SOLUTIONS TRUE CONCIERGE SOLUTIONS



"Time is wealth, that's why we do it." 





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Why Concierge Service?

Concierge services are personalized assistance and support provided to individuals or businesses to help manage their various tasks and responsibilities efficiently. This type of service has gained popularity over the years due to its convenience and time-saving benefits. Concierge services can be found in a variety of settings, including hotels, residential buildings, corporate offices, and even as standalone companies. 

Key reasons why concierge services are sought after and valued include:

 

  1. Time-saving convenience
  2. Personalized attention
  3. Expertise and resources
  4. Stress reduction
  5. Access to exclusive experiences
  6. Business productivity
  7. Increased customer satisfaction
  8. Support for C-Level Execs

Let’s Review Some Facts

Data Consumption

Self-Serve Utilization

Self-Serve Utilization

Data consumption has drastically increased over the last couple of years and it isn't stopping there. Managing data is the #1 cause of charges.

Self-Serve Utilization

Self-Serve Utilization

Self-Serve Utilization

With the lack of labour and constant revolving door of employees. Businesses are being forced to call-in themselves or use the self-serve portals.

Long Wait Times

Self-Serve Utilization

Invoice Disputes/Discrepancies

No matter what the request is, the time it takes to be on hold, then the time it takes to get something resolved has become more complicated and longer to resolve.

Invoice Disputes/Discrepancies

Invoice Disputes/Discrepancies

Invoice Disputes/Discrepancies

Accountability is being shifted to the businesses and less on the carrier. The business is at fault when they forget to add a roaming feature, credits will be harder to battle.

Business Turnovers

Invoice Disputes/Discrepancies

Device/Traveling Issues

All businesses struggle to keep employees. Handling the mobility portion adds to it and the decision whether to keep the number or allow the employee keep it, is another process of it’s own.

Device/Traveling Issues

Invoice Disputes/Discrepancies

Device/Traveling Issues

When the owner or his family breaks his device, guess who’s issue that is to deal with? Not a fun one, especially when you need something immediately. Cut off while traveling? Try trouble shooting that now a days.

Benefits To Business

  1. Employee Productivity: By outsourcing time-consuming tasks to concierge services, employees can focus on their core responsibilities, leading to increased productivity and efficiency within the organization.
  2. Enhanced Company Culture: Offering concierge services as a workplace perk can improve employee satisfaction, morale, and retention, contributing to a positive company culture.
  3. Customer Support: Concierge services can augment customer support efforts, addressing inquiries and providing assistance to enhance the customer experience.
  4. Office Management: Invoices, data control, roaming restrictions, you name it.
  5. Specialized Services: Businesses with specific needs require certain requirements, let us help figure out what's best for you.

Mobility Concierge Responsibilities

We hold ourselves accountable to suit your needs as a business. That's why every business has their own priorities when it comes to managing their mobility solution. Is it data? Is it service? Is it technical support related? All of these could be taken off your plate for our team to handle and address so you could focus on the things that matter.

Book a Consultation

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Have questions regarding our services? Send us an email or fill this form

True Concierge Solutions

Greater Vancouver Area

support@truecs.ca

Hours

Open today

09:00 a.m. – 05:00 p.m.

Monday - Friday: 9am - 5pm

Saturday - Sunday: Closed

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